Privacy Policy

Nxtcycle.com (“we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit, use, or interact with our website, nxtcycle.com (“Website”). We are committed to processing your personal information with the highest standards of security and transparency, in compliance with all applicable data protection laws—including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data, and how we will treat it.

1. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to all users of our Website, and to any personal data collected through or in connection with the services available on nxtcycle.com. For purposes of the GDPR and other applicable data protection regulations, Nxtcycle.com acts as the “data controller” of your personal data—which means we determine the means and purposes of the processing of such data.

2. Categories of Data We Process

We may process the following categories of personal data:

a) Usage Data: Includes information about how you use our Website, such as IP address, browser type and version, time zone setting, operating system, referring URLs, pages viewed, and session durations. This data helps us understand user behavior and improve our services.

b) Account Data: If you create an account with us, we may collect your full name, email address, phone number, and physical address.

c) Profile Data: Includes information regarding your purchases, preferences, website interactions, and behavioral patterns on the site.

d) Communication Data: Includes data you provide when you contact us via email (e.g., [email protected]), through customer support, feedback, or other interactions. This may encompass comments, complaints, responses to surveys, and correspondence history.

e) Technical Data: Consists of device information (such as device type, operating system, browser settings), unique device identifiers, app versions, and network configurations used to access nxtcycle.com.

f) Transaction Data: Includes payment and billing information, order details, shipping addresses, and transaction history when you purchase goods or services from us.

g) Preference Data: Consists of your marketing and communication preferences, language selections, product and service interests, and consent records related to marketing communications.

3. Legal Bases for Processing

We rely on multiple legal bases under GDPR (Articles 6(1)(a)–(f)) and corresponding CCPA standards to lawfully process your personal data:

– Consent: Where you have provided explicit consent for a specific purpose, e.g. receiving marketing emails.
– Contract Performance: Where processing is necessary to fulfill our obligations under a contract, such as delivering products or processing payments.
– Legal Obligation: Where we are required to comply with a legal or regulatory obligation.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our website, preventing fraud, or analyzing consumer behavior, provided your interests and fundamental rights do not override those interests.

4. Your Rights

Under data protection laws, particularly the GDPR and CCPA, you have the following rights in relation to your personal data:

– Right of Access: Obtain confirmation as to whether or not personal data concerning you is being processed and request a copy.
– Right to Rectification: Request correction of personal data that is inaccurate or incomplete.
– Right to Erasure: Request deletion of your personal data in certain circumstances (“right to be forgotten”).
– Right to Restriction: Request a limitation on the processing of your personal data under specific conditions.
– Right to Data Portability: Request to receive your data in a structured, commonly used machine-readable format and/or transmission of that data to another data controller.
– Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
– Right Not to be Discriminated Against (under CCPA): You will not receive any discriminatory treatment for exercising your privacy rights.

To exercise any of the above rights, please contact us at: [email protected].

5. Security Measures

We implement a range of administrative, technical, and physical security measures to protect your personal data, including:

– Encryption of data in transit and at rest,
– Role-based access controls to sensitive systems,
– Regular security reviews and system updates,
– Secure data backups and redundancy systems,
– Staff training on privacy policies and handling of personal data.

While we take reasonable measures to secure your personal data, no system is entirely infallible. We encourage users to take steps to protect their data, including using strong passwords and logging out of shared devices.

6. International Data Transfers

Where necessary, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where data protection laws may differ. In such cases, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by the European Commission and compliance with any applicable adequacy decisions.

7. Data Retention

We retain personal data only as long as necessary for the purposes it was collected for, including to satisfy legal, accounting, or reporting obligations. The retention periods for different data categories are as follows:

– Usage Data: Up to 12 months.
– Account and Profile Data: Retained for as long as the user maintains an account with us, and no longer than 2 years after account closure.
– Communication Data: Up to 3 years from the last interaction.
– Transaction Data: As required for tax, accounting, and legal obligations (typically 6–7 years).
– Preference Data: Up to 24 months or until consent is withdrawn.

Data may be retained longer where required for legitimate legal purposes, e.g., fraud prevention or dispute resolution.

8. Cookie Policy

Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies may be categorized as:

– Essential Cookies: Required to operate the Website and enable core functions like page navigation and secure access.
– Functional Cookies: Enhance performance by remembering settings and preferences.
– Analytics Cookies: Collect anonymous data for statistical and performance insights. This may include data from third-party services like Google Analytics.
– Performance Cookies: Measure the effectiveness of content and user engagement.

For details about the specific cookies we use, refer to the Cookie Management Section below.

9. Cookie Management and Consent

You have the right to accept or decline non-essential cookies. On first visit, the Website presents a cookie banner to obtain your consent. You may manage your cookie preferences at any time using browser settings or the cookie preferences panel available on nxtcycle.com.

For users covered under GDPR, we process non-essential cookies only upon receiving active, informed consent. Under CCPA, California residents may opt out of cookie-based data sales or sharing using the “Do Not Sell or Share My Personal Information” link.

10. Children’s Privacy

Our Website is not intended for use by children under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently received data from a user under this age without verified parental consent, we will delete the information promptly. Parents or guardians who believe their child has provided us with personal data may contact us at [email protected].

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements, or to address feedback. Substantial changes affecting your rights will be notified via appropriate means, such as a Website banner or direct email communication where applicable. We encourage you to review this policy regularly.

12. Contacting Us

If you have any questions or concerns about this Privacy Policy, your personal data, or wish to exercise your rights as described herein, please contact us at:

Email: [email protected]
Website: https://www.nxtcycle.com

We are committed to addressing your privacy concerns promptly and with due care.

In conclusion, nxtcycle.com is committed to ensuring your personal data is treated with trust, integrity, and responsibility. We strive to fully comply with all relevant data protection laws, including GDPR and CCPA. Your privacy matters to us.